All online orders need to be placed 72 hours in advance. Free pickup is available at San Francisco, San Jose, Milpitas, Cupertino, Pleasanton, Rowland Heights, Mission Viejo, and Ontario locations. Walk-ins are currently only available at ZERO& teashops in the Bay Area and SoCal. For rush orders, please contact customer service for inquiries.

Where can my cake be delivered to?

We apologize but delivery service is currently unavailable in the Bay Area, however, we will update the website if anything changes.

When & Where can I pickup my cake? 

When and where can I pick up my cake?

Our current pickup locations are:

• ZERO& Stoneridge: 1372 Stoneridge Mall Rd D107, Pleasanton, CA (Monday, Saturday, 3pm-7pm)
• ZERO& Hayes Valley: 437 Hayes Street, San Francisco, CA (Tuesday, Thursday, Friday, Sunday, 3pm-7:30pm)
• ZERO& Westfield SFC: 845 market st, ste 14, san francisco, CA (Tuesday, Thursday, Friday, Sunday, 3pm-6pm)
• ZERO& Great Mall Store: Great Mall, 447 Great Mall Dr (Monday, Wednesday, Friday, Saturday, 5:00pm-8:00pm)
• ZERO& Cupertino Village Store: Cupertino Village, 10815 N Wolfe Rd (Next to HiroNori Ramen) (Tuesday, Thursday, Friday, Saturday, 4pm-8:00pm)
• ZERO& Ontario Mills Mall Store: Ontario Mills Mall, 1 Mills Cir, Unit K125 (Near Nike Store)  (Monday, Wednesday, Saturday, 3:00pm-8:00pm)
• ZERO& Mission Viejo Mall Store: Mission Viejo Mall, 555 The Shops At Msn Viejo. Space 218 (Next to Lush)  (Tuesday, Friday, 3pm-7pm)
• Rowland Height Kitchen: 1355 Nogales street (Mon-Sat, 12:00pm-5:00pm)
• Culinary Block Rental Kitchen: 1901 Las Plumas Ave suite 30, San Jose CA (Mon-Sun, 12:00pm-5:00pm)
• ZERO& Westfield Valley Fair store: 2855 Stevens Creek Blvd suite 1160, Santa Clara CA (Monday, Wednesday, Friday, Saturday, 4:00pm-9:00pm)
• ZERO& SF Fillmore Store: 2252 Fillmore St, San Francisco CA(Tuesday, Friday,  3pm-6pm)
• ZERO& Stanford Mall Store: 660 Stanford Shopping Center #198, Palo Alto CA (Monday, Wednesday, Friday, Saturday, 5:00pm-7:00pm)

We are proud to announce our collaboration with ZERO&, a premium handcrafted fruit tea brand located in Stanford Shopping Center. More pickup locations across the Bay Area will be available in the future!

We have available slots for pickup daily. You will be able to choose desired pickup date & time when you checkout your online order on our website. Please double check your information while placing orders.

Are you open on holidays?

We are open everyday unless otherwise stated. You can schedule future pickup on our website anytime!

Food safety and customer satisfaction are our top priorities. If you have any question, concerns or advice, please do not hesitate to contact our friendly customer service team directly, we will take care of them as soon as possible! Thank you.